Shipping policy

Shipping Policy

File Downloads

All digital downloads and plan files purchased through our store are designed for instant delivery. Depending on your device, browser, or checkout settings, your download link may also be sent to the email address used during purchase for convenience and privacy.

If you do not immediately receive your download:

  • Check your inbox

  • Check your spam or junk folder

  • Business email systems may occasionally block outside or automated messages

If you are unable to access your files, please contact us and we will be happy to assist you.

Physical Shipping

We proudly offer FREE shipping within the United States on eligible products.

Because many of our products are handmade and custom built, production times may vary depending on order volume, customization requests, materials availability, and seasonal demand.

Once production is complete, orders typically ship within 1–2 business days, and a shipping confirmation email will be sent with tracking information.

We use insured, verified nationwide shipping providers to help ensure your order arrives safely.

Please note:

  • Delivery dates provided by shipping carriers are estimated and cannot be guaranteed.

  • Weather conditions, carrier delays, holidays, or unexpected events may affect transit times.

  • We strongly recommend not scheduling events, bookings, or business launches until your order has been delivered and fully inspected.

If an unexpected delay occurs with your order, we will communicate with you and work toward a fair resolution.

Tracking Your Order

Once your order ships, you will receive an email containing your tracking information.

You can also track your order anytime by:

  1. Logging into your account

  2. Selecting Track Shipment

  3. Entering your tracking number for real-time updates

If you experience any issues locating your shipment or tracking information, please contact us and we will gladly assist.